Terms and Conditions

The terms and conditions were last updated on March 27, 2025.

1. Introduction

These terms and conditions apply to this site and to transactions relating to our products and services. You may be bound by additional contracts relating to your relationship with us or to products or services you receive from us. If provisions of the additional agreements conflict with provisions of these terms and conditions, the provisions of those additional agreements will take precedence.

2. Binding

By registering with, accessing, or otherwise using this site, you agree to be bound by the terms and conditions set forth below. Use of this site implies that you have read and accepted these terms and conditions. In some specific cases, we may also ask you to expressly agree.

3. Electronic Communication

By using this site or communicating with us digitally, you agree and acknowledge that we may communicate with you digitally via our site or by sending you an email, and you agree that all agreements, notices, disclosures, and other communications that we provide to you digitally satisfy all legal requirements, including but not limited to the requirement that such communications be in writing.

4. Intellectual Property

We or our licensors own and control all copyrights and other intellectual property rights in the site and the data, information, and other resources displayed by or accessible on the site.

Unless otherwise indicated in specific content, you are not granted any license or other right under any copyright, trademark, patent, or other intellectual property right. This means that you may not use, copy, reproduce, perform, display, distribute, incorporate into any electronic medium, modify, reverse engineer, decompile, transfer, download, transmit, monetize, or otherwise exploit any content from this site in any form without our prior written consent. reproduce, perform, display, distribute, incorporate into any electronic medium, modify, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize, except and only to the extent otherwise provided in regulations of mandatory law (such as the right to quote).

5. Newsletter

Notwithstanding the foregoing, you may forward our newsletter in digital form to others who may be interested in visiting our site.

6. Third-party property

Our site may contain hyperlinks or other references to sites of other parties. We do not check or assess the content of sites of other parties to which this site links. Products or services offered by other sites are subject to the applicable terms and conditions of those third parties. The opinions or material on these sites are not necessarily shared or endorsed by us.

We are not responsible for the privacy practices or content of these sites. You bear all risks associated with the use of these sites and all related third-party services. We accept no responsibility for loss or damage, however caused, resulting from personal data you provide to third parties.

7. Responsible use

By visiting our site, you agree to use it only for the purposes for which it is intended and as permitted by these terms and conditions, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and guidelines.

You may not use our site or services to use, publish, or distribute material that consists of (or is linked to) harmful computer software; use data from our site for direct marketing activities; or perform systematic or automated data collection activities on or in connection with our site.

It is strictly prohibited to engage in activities that cause or may cause damage to the site or that impede the operation, availability, or accessibility of the site.

8. Registration

You can register for an account on our site. During this process, you may be asked to choose a password. You are responsible for keeping passwords and account information confidential and agree not to share your passwords, account information, or secure access to our site or services with others. You may not allow anyone else to use your account to access the site, as you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you discover that your password has been leaked or otherwise inadvertently disclosed to third parties.

After terminating your account, you may not attempt to register a new account without our consent.

9. Refund and return policy

9.1 Right of withdrawal

You have the right to withdraw from this contract within 30 days without giving any reason.

The withdrawal period expires 30 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the goods.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). Our contact information can be found below. You can use the attached model withdrawal form, but this is not mandatory.

You can also fill in and submit the model withdrawal form or another clear statement electronically on our website.

If you make use of this option, we will immediately send you a confirmation of receipt of such a withdrawal on a durable medium (e.g., by email).

To comply with the withdrawal period, it is sufficient that you send the notification regarding the exercise of the right of withdrawal before the withdrawal period has expired.

9.2 Consequences of withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will make such refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such refund.

You must return or hand over the goods to us or to a person authorized by us without delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from the contract. The deadline is met if you return the goods before the 14-day period has expired.

We may wait with the refund until we have received the goods back or until you have demonstrated that you have returned the goods, whichever occurs first.

You will have to bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from your handling of them other than what is necessary to establish the nature, characteristics, and functioning of the goods.

There are some legal exceptions to the right of withdrawal, and some items may therefore not be returned or exchanged. We will let you know if this applies in your specific case.

10. Submitting ideas

Please do not send us any ideas, inventions, copyrighted works, or other information that may be considered your intellectual property, unless we have first signed an agreement regarding intellectual property or confidentiality. If you disclose content to us without such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, modify, publish, translate, and distribute the content in any and all existing or future media.

11. Termination of Use

We may, at our sole discretion, modify or discontinue access to the site or any service on it, temporarily or permanently, at any time. You agree that we are not liable to you or any third party for any such modification, suspension, or discontinuance of your access to or use of the site or any content you may have shared on the site. You are not entitled to any compensation or other payment, even if certain features, settings, and/or content that you have contributed or come to rely on are permanently lost. You may not circumvent or attempt to circumvent any access restriction measures on our site.

12. Warranties and Liability

Nothing in this section shall limit or exclude any statutory warranty that it would be unlawful to limit or exclude. This site and all content on the site are provided on an “as is” and “as available” basis and may contain inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We do not warrant that:

this site or our products will meet your requirements;
this site will be available on an uninterrupted, timely, secure, or error-free basis;
the quality of any products or services you purchase or obtain through this site will meet your expectations.

Nothing on this site is intended to be considered legal, financial, or medical advice of any kind. If you need advice, you should consult an expert.

The following provisions of this article apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in cases where this would be unlawful or prohibited. In no event shall we be liable for any direct or indirect damage (including loss of profits or loss of income, loss or damage to data, software or databases, loss of or damage to property or data) incurred by you or any third party arising out of your access to or use of our site.

Unless expressly stated otherwise in an additional contract, our maximum liability to you for all damages arising from or related to the site or products and services marketed or sold through the site, regardless of the cause of such liability, limited to the total price you have paid us to purchase such products or services or to use the site. Such limitation applies to all your claims of any kind and nature.

13. Privacy

In order to access our site and/or services, you may be asked to provide certain information about yourself as part of the registration process. You agree that all information you provide will always be accurate, correct, and up to date.

We take the handling of your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. All emails sent by us to you will only be sent to you in connection with the delivery of agreed products or services.

We have developed policies to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.

14. Export restrictions / Compliance with legislation

Access to the site is prohibited for visitors from areas or countries where the content or purchase of the products or services sold on the site is illegal. You may not use this site in violation of the export laws and regulations of the Netherlands.

15. Assignment

You may not assign, transfer, or subcontract any of your rights and/or obligations under these terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported transfer in violation of this section shall be null and void.

16. Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to address the breach, including temporarily or permanently suspending your access to the site, contacting your internet service provider to request that they block your access to the site, and/or taking legal action against you.

17. Force majeure

Except for the obligation to pay any sum of money, no delay, failure, or negligence of either party in performing or complying with any of its obligations under these terms and conditions shall be deemed a breach of these terms and conditions if and for so long as such delay, failure, or negligence is due to a cause beyond the reasonable control of that party.

18. Indemnification

You agree to indemnify, defend, and hold us harmless from and against all claims, liabilities, damages, losses, and expenses relating to your breach of these terms and applicable laws, including intellectual property rights and privacy rights. You will immediately reimburse us for our damages, losses, costs, and expenses related to or arising from such claims.

19. Waiver

Failure to enforce any provision of these terms and conditions or any other document, or failure to exercise any termination option, shall not be construed as a waiver or tacit consent, and shall not affect the validity of these terms and conditions or any other agreement or part thereof, or the right to enforce all provisions thereafter.

20. Language

These terms and conditions shall be interpreted and construed exclusively in Dutch. All communications and correspondence shall be conducted exclusively in that language.

21. Entire agreement

These terms and conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and R-Go Tools BV with respect to your use of this site.

22. Updating these terms and conditions

We may update these terms and conditions from time to time. You are required to check these terms and conditions regularly for changes or updates. The date at the beginning of these terms and conditions is the last revision date. Changes to these terms and conditions will take effect as soon as such changes are posted on this site. Your continued use of this site after changes or updates have been made will be considered notification of your acceptance of compliance with and binding nature of these terms and conditions.

23. Choice of Law and Jurisdiction

These terms and conditions are governed by the laws of the Netherlands. All disputes relating to these terms and conditions are subject to the jurisdiction of the courts in the Netherlands. If any part or provision of these terms and conditions is found to be invalid and/or unenforceable by a court or other authority, that part or provision will be amended, removed, and/or enforced to the maximum extent permitted to give effect to the intent of these terms and conditions. The remaining provisions will remain unaffected.

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