Which operating systems does the HE mouse work with?
The HE mouse is compatible with Windows/Mac OS.
How can I connect my Bluetooth HE mouse?
Set the switch on the bottom of the mouse to “ON.” Connect to the Bluetooth device via the computer. For more information, please refer to the HE Red mouse manual.
How do I know if my computer has Bluetooth?
– Go via the Windows menu to ‘Settings’ and click on ‘Devices’. – See if the row displayed says ‘Bluetooth’ – If so, check whether Bluetooth is really ‘on’ Note: Now do not use a Bluetooth dongle, otherwise no connection will be possible!
My wireless mouse stutters/The cursor is slow to respond to the screen when I move my mouse. How do I fix this?
This is not due to the mouse, but to the computer. There are often 2 causes for this: -Multiple Bluetooth devices are connected to the computer. As a result, the computer can occasionally process the Bluetooth information from the mouse with a delay. The mouse cursor then seems to stutterer. This usually resolves itself within […]
How do I pair my mouse with my computer?
– From the Windows menu, go to ‘Settings’ and click on ‘Devices’.– Switch Bluetooth to ‘on’.– Ensure that your new device is sufficiently charged.– Press and hold the sync button on the bottom of the device until the blue light blinks.– Select the mouse from the displayed row on the computer screen to connect it […]
How do I change the DPI setting of the mouse?
The DPI button is located on the bottom of the mouse and is labeled ‘DPI’. 1 click changes the DPI 1 time. The DPI can be adjusted from 500-1750. Tip: A lower cursor speed encourages mouse movement from the arm and prevents stressful repetitive movements from the wrist.
There is no dongle with my wireless mouse. Is that correct?
Yes, that is correct. Our wireless products work via Bluetooth. You only need to pair your mouse once with your computer.