Yes, you can personalize the mouse buttons. For Windows: This can be done using our R-Go Break software. This software allows you to assign the most frequently used functions to the mouse buttons. For MacOS: There are a number of options for MacOS. If you only want to configure the side buttons (Buttons 4 and 5) to the ‘Back’ and ‘Forward’ functions, the SensibleSideButtons program is the best option. This program can be downloaded for free from sensible-side-buttons.archagon.net. Another option is USB Overdrive, which you can download from usboverdrive.com. A third, paid option is Steermouse. More information can be found at www.plentycom.jp/en/steermouse.
You can receive a new Bluetooth dongle. Please contact us for this. Plug this dongle into your computer, turn on the mouse and press and hold the pair button for 5 seconds. The R-Go Bluetooth mouse will automatically connect to your computer.
The DPI button is located on the bottom of the mouse and is labeled ‘DPI’. 1 click changes the DPI 1 time. The DPI can be adjusted from 500-1750. Tip: A lower cursor speed encourages mouse movement from the arm and prevents stressful repetitive movements from the wrist.
– Go via the Windows menu to ‘Settings’ and click on ‘Devices’.
– See if the row displayed says ‘Bluetooth’
– If so, check whether Bluetooth is really ‘on’
Note: Now do not use a Bluetooth dongle, otherwise no connection will be possible!
Measure the distance between the edge of your wrist and the tip of your middle finger. If this is smaller than 6.5 inch (165 mm) then you have size S. If it is larger than 7.3 inch (185 mm), you need size L.
– From the Windows menu, go to ‘Settings’ and click on ‘Devices’.
– Switch Bluetooth to ‘on’.
– Ensure that your new device is sufficiently charged.
– Press and hold the sync button on the bottom of the device until the blue light blinks.
– Select the mouse from the displayed row on the computer screen to connect it to the computer.
This is not due to the mouse, but to the computer. There are often 2 causes for this:
-Multiple Bluetooth devices are connected to the computer. As a result, the computer can occasionally process the Bluetooth information from the mouse with a delay. The mouse cursor then seems to stutterer. This usually resolves itself within a minute and the mouse will work normally again.
– The computer has many programmes to load at the same time. As a result, the mouse’s Bluetooth information is processed with lower priority and thus delayed. Usually this resolves itself within a minute and the mouse will work normally again.
By making the mouse lighter, you need less force and therefore less muscle tension to move the mouse.
