Customer service

How can we help you? Find your answer quickly and easily on this customer service page.

Purchase orders

Do you have a question about an order you placed via our webshop?

Technical support

Do you have a technical questions about a (purchased) product?

Refunds and Returns

Need to return a product or want to know the status of your RMA request?

Purchased orders

Go to the relevant product page to download the manual or check the FAQ (frequently asked questions) at the bottom of the page to see if your question is answered.

First check the manual or FAQ for possible solutions.

In case of a (possible) defect, fill in the RMA form.

If you cannot find a solution in the FAQ, please email your question to rma@r-go-tools.com.

Log in

Arrange your affairs easily and quickly in your account. Log in or create a new account.

  • Easily view your orders and invoices
  • Report returns or repairs
  • Change your data

Technical support

Go to the relevant product page to download the manual or check the FAQ (frequently asked questions) at the bottom of the page to see if your question is answered.

First check the manual or FAQ for possible solutions.

In case of a (possible) defect, fill in the RMA form.

If you cannot find a solution in the FAQ, please email your question to rma@r-go-tools.com.

Refunds and Returns

Go to the relevant product page to download the manual or check the FAQ (frequently asked questions) at the bottom of the page to see if your question is answered.

First check the manual or FAQ for possible solutions.

In case of a (possible) defect, fill in the RMA form.

If you cannot find a solution in the FAQ, please email your question to rma@r-go-tools.com.

Contact

Our customer service is open from 8:30 a.m. to 5 p.m. (CET)!